About This Policy

This Refund Policy applies to all travel services and products booked through Blue Voyages Holidays, including tours, flights, hotels, visa services, and activities. It should be read together with our Cancellation Policy, Terms & Conditions, and Privacy Policy.

Refund Eligibility

Refunds are applicable only under the following conditions:

• Bookings are cancelled in accordance with the Cancellation Policy.

• Payments are verified and confirmed.

• Refund requests are submitted through official channels (email or website contact form).

Refunds are not applicable for non-refundable services, including:

• Non-refundable flight tickets

• Non-refundable hotel bookings

• Visa fees once submitted

• Pre-booked activities, attractions, or event tickets

• Travel insurance premiums

Refund Process

• Submit all refund requests to info@bluevoyagesholidays.com or through the contact form on our website.

• All requests will be acknowledged within 5 business days.

• Refunds will be processed to the original payment method used at the time of booking.

Refund Timeline

• Refunds, if eligible, will be processed within 25–40 working days from the date of cancellation approval.

• Delays may occur due to payment gateway processing times, bank holidays, or third-party service providers.

• Any transaction or bank charges deducted during the refund process are the responsibility of the traveler.

Partial Refunds

• Partial refunds may be applicable when certain components of the package are non-refundable.

• The refundable amount will be calculated after deducting cancellation fees, service charges, and supplier penalties.

Non-Refundable Services

The following services are strictly non-refundable:

• Fully prepaid packages or services marked as non-refundable

• Visa application fees

• Travel insurance premiums

• Pre-booked tickets for events, activities, or attractions

Special Circumstances

• Refunds affected by force majeure events (natural disasters, pandemics, strikes, government restrictions, or airline operational changes) are subject to supplier policies and discretion.

• Travelers are encouraged to review supplier policies and contact Blue Voyages Holidays for guidance.

Contact for Refunds

For any refund-related queries or to initiate a refund request, contact:

Blue Voyages Holidays
Email: info@bluevoyagesholidays.com
Website: https://bluevoyagesholidays.com/